Alors que la crise sanitaire du Covid-19 impacte le monde entier, nous avons recueilli les t\u00e9moignages de professionnels de la vente de bateaux du r\u00e9seau Band of Boats. D\u00e9couvrez comment ils ont adapt\u00e9 leur quotidien et pr\u00e9par\u00e9 leur saison estivale. <\/i><\/center><\/p>\nToute une organisation interne \u00e0 repenser <\/h2>\n
Avec la pand\u00e9mie du Covid-19, de nombreuses entreprises ont d\u00fb s\u2019adapter pour maintenir leur activit\u00e9<\/b>. C’est le cas des professionnels de la vente de bateaux, pour qui le t\u00e9l\u00e9travail est devenu indispensable pour r\u00e9pondre aux mesures prises par les diff\u00e9rents gouvernements Europ\u00e9ens. <\/p>\n
\u201cNous avons poursuivi \u00e0 100% notre activit\u00e9 en t\u00e9l\u00e9travail pour les deux premi\u00e8res semaines de confinement, puis un jour par semaine au bureau avant de revenir \u00e0 la normale le 11 mai\u201d.<\/i> Yves Rumain, Brest Ocean Boat \u00e0 Brest <\/p>\n
Une organisation en interne a d\u00fb \u00eatre revue pour assurer l’activit\u00e9 lors de cette situation in\u00e9dite mais aussi afin de conserver la relation avec les clients. <\/p>\n
\u201cNous avons adopt\u00e9 rapidement le t\u00e9l\u00e9travail et mis en place des actions pour informer et rassurer nos clients. Par exemple, en envoyant un e-book via une newsletter. \u201d<\/i> Ramon Fabregas, Nautivela, \u00e0 Empuriabrava en Espagne <\/p>\n
Les demandes d\u2019acheteurs moins nombreuses pendant le confinement ont permis aux professionnels interrog\u00e9s de se concentrer sur des sujets de fond comme l\u2019optimisation des strat\u00e9gies commerciales ou l\u2019organisation des \u00e9quipes pour la saison estivale. <\/p>\n
Plus de temps pour mettre en place de nouveaux services <\/h2>\n
Ces mois de confinement ont permis aux yacht-brokers de porter leur r\u00e9flexion sur la mise en place de nouveaux services<\/b>. Cette p\u00e9riode a permis de tester de nouvelles fa\u00e7ons de travailler tout en gardant un lien avec les clients pour toujours r\u00e9pondre au mieux \u00e0 leurs demandes. Des m\u00e9thodes innovantes qui se sont r\u00e9v\u00e9l\u00e9es \u00eatre efficaces ! <\/p>\n
\u201cNous avons mis en place un syst\u00e8me de drive pour nos clients ainsi que le convoyage des bateaux pour les ramener en atelier\u201d<\/i> Thierry Bourgeois, 2B Yachting, Ouistreham <\/p>\n Quelles mesures pour le retour \u00e0 l\u2019activit\u00e9 physique ? <\/h2>\n
Le respect des gestes barri\u00e8res reste une priorit\u00e9 pour tous<\/b> et ces mesures seront appliqu\u00e9es pour prot\u00e9ger les clients et les salari\u00e9s. Les professionnels du nautisme ont r\u00e9organis\u00e9 les lieux de travail pour les rendre compatibles avec les mesures sanitaires n\u00e9cessaires. <\/p>\n
\u201cDu gel hydroalcoolique, des masques obligatoires et des gants sont \u00e0 la disposition des clients et des salari\u00e9s pour les visites de bateaux\u201d<\/i> Yves Rumain, Brest Ocean Boat, Brest <\/p>\n
\u201cLes mesures de protection des clients et des salari\u00e9s sont respect\u00e9es avec masque et lavage de main obligatoire\u201d<\/i> Thierry Bourgeois, 2B Yachting, Ouistreham <\/p>\n Une saison estivale qui s\u2019annonce encourageante <\/h2>\n
Si les nouvelles prises de contact ont \u00e9t\u00e9 moins nombreuses durant la p\u00e9riode de confinement, les rendez-vous d\u00e9j\u00e0 fix\u00e9s n\u2019ont pas \u00e9t\u00e9 annul\u00e9s mais simplement report\u00e9s. <\/p>\n
\u201cNous n\u2019avons pas eu beaucoup de clients durant le confinement, mais nous avons report\u00e9 certaines livraisons et de visites de bateaux\u201d<\/i> Yves Rumain, Brest Ocean Boat, Brest <\/p>\n
Depuis le d\u00e9confinement et la lev\u00e9e de l\u2019interdiction de naviguer, les professionnels observent des signes tr\u00e8s encourageants<\/b>. Entre les nombreuses remises \u00e0 l\u2019eau et les nouvelles demandes, les professionnels sont tr\u00e8s sollicit\u00e9s par de nombreux plaisanciers en qu\u00eate de libert\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"
Alors que la crise sanitaire du Covid-19 impacte le monde entier, nous avons recueilli les t\u00e9moignages de professionnels de la vente de bateaux du r\u00e9seau Band of Boats. D\u00e9couvrez comment ils ont adapt\u00e9 leur quotidien et pr\u00e9par\u00e9 leur saison estivale. Toute une organisation interne \u00e0 repenser Avec la pand\u00e9mie du Covid-19, de nombreuses entreprises ont […]<\/p>\n","protected":false},"author":1,"featured_media":12527,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[97],"tags":[],"class_list":["post-12514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"yoast_head":"\n
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